Frequently Asked Questions

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PRODUCTS

Some companies sell products which supress melanin formation. How does Melblok work ?

When a house has a cockroach infestation, simply killing cockroaches doesn’t solve the problem. They keep coming back, and in the process we spoil our own health by inhaling the cockroach spray! Similarly, ‘inhibiting’, ‘suppressing’ or ‘reducing’ melanin formation in the skin does not solve the root of the problem and may actually cause more pigmentation. The root cause of Hyper-pigmentation is the over-activity of Melanocytes. Melblok treats hyper-pigmentation not just by regulating Melanin formation but by actually normalizing the over-active cells. Melblok tackles the problem at the root cause thus restoring skin to its young healthy self.

PIGMENTATION

Why does hyperpigmentation occur?

There are many factors that can start hyper-pigmentation. The common ones include: Sun exposure, abrasive treatments on skin, ageing, hormonal changes, pregnancy or menopause, injuries, inflammation, dust & polluted environments, alcohol consumption, smoking, etc. These factors damage the skin, making special pigment producing cells in the skin called “Melanocytes” to become over-active. This over-activity usually becomes permanent leading hyper-pigmentation.

Melblok is very effective, but will I have to do Melblok always?

Results obtained from Melblok are long lasting. People with hyper-pigmentation prone skin have special skin care needs. Melblok not only helps reduces excess pigmentation, brighten skin tone and significantly improve the skin condition, but also serves as a daily skin care system for people with pigmentation prone skin. After getting great results, most people maintain that healthy skin by using Melblok Home-Kits rather than the usual sunscreens and moisturizers. Regular use ensures that skin remains bright, young, and healthy as well as strong to resist daily skin damage caused by sun, heat, pollution, stress and ageing.

Do men need a separate treatment?

No. Hyper pigmentation in both men and women occurs in the same manner and thus the treatment and care is common. Melblok also helps improve all skin types.

Is a Melblok Home-Kit™ easy to use?

Yes, Melblok Home-Kits are very simple to use. At Melblok, we believe that anything that adversely affects one’s life is not a worth it. With Melblok people go about their daily lives with ease, be it in the sun, at home or office.

I have only used expensive cosmetics, then why did I get pigmentation?

Although some cosmetics are known to cause more pigmentation, cosmetics may not be the cause in everyone with the problem. Other factors such as sun exposure, hormonal changes, mistreatment of skin through abrasive treatments like lasers, chemical peels, bleaching, parlor facials, etc may cause micro inflammation and thus hyper pigmentation.

How does Melblok Treat Hyperpigmentation?

At the root cause hyper-pigmentation may result from either or both the excess production of Melanin at the cellular level as well as an increase in the number of melanin producing cells called Melanocytes. Melblok treats hyper-pigmentation at the root cause by reducing such over activity rather than by just inhibiting melanin synthesis. By normalizing the melanocytes, Melblok also treats the surrounding cells thus reducing lines, wrinkles, open pores and making skin smooth, firm and clear. The result is young skin that shines with a naturally healthy pink brilliance!

Can I go out in the sun while doing Melblok?

Yes you can! Typical sunscreens break down when exposed to sunlight, releasing skin damaging free radicals & exposing the skin to UV rays. Melblok contains amongst the most Stable, Safe & Long lasting sun protectors in the world! Melblok's sun protectors don't break down & remain effective for up to 12 hours straight! Not only that, Melblok also protects the skin from damaging Infra-Red light (IR), as well as environmental pollutants like dust, smoke, bacterial & fungi. While you are using Melblok, it will treat hyper-pigmentation and care for your skin irrespective of whether you are in the sun or not. Any regimen that negatively affects your daily life is not worth it.

I always used home remedies! I don't know why I got pigmentation?

Fruits, pulses, milk, vegetables, etc., all have chemicals and enzymes in them and any one of them may cause hyper-pigmentation. Therefore, it is not necessary that home remedies are harmless, in fact they can sometimes be very harmful.

I have been to many dermatologists for my dark skin problem but it did not help much. Could there really be a treatment for Pigmentation?

A dermatologist should always be your first point of contact for skin problems including diseases and disabilities. However, Hyper-pigmentation in itself is NOT a disease! It is not contagious, and does not negatively affect one’s health. Hyper-pigmentation might be an indicator of an underlying medical condition possibly outside the scope of dermatology, but in itself, Hyper-pigmentation is a cosmetic problem. It may result from either or both the excess production of Melanin at the cellular level as well as an increase in the number of melanin producing cells called Melanocytes. Therefore, doctors in the field of cosmetology and cell biology are among the most appropriate professionals to approach for Hyper-pigmentation.

COMPANY

I want to learn more about the Melblok brand. How do I do that?

Please visit the following page to learn more about Melblok - www.Melblok.com/about-melblok

ORDERS

How do I track my order?

At the time that your order is shipped, you will receive an email with your order tracking information. Use that information to track your order on the shipper's website.

SHIPPING

How long does it take for order delivery?

Domestic shipments (India) usually take 2 to 5 business days for delivery. Cash on Delivery (COD) orders may take longer. International Shipments (Outside India) usually take 3 to 10 business days depending on the Destination Country. Customs checks and other checks by local authorities of the destination country may delay order delivery further. Tracking information is available in the order shipment confirmation you will recieve from us via email.

ACCOUNT

What is Hyper-pigmentation?

Hyper-pigmentation or commonly known as simply "Pigmentation" is the excess darkening of skin beyond its normal colour. It occurs as Dark patches, dark spots, freckles, dark circles, acne marks, stubborn tanning, melasma, chloasma, etc. Hyper-pigmentation is often associated with open pores, acne, age lines, and rough patchy skin texture.

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